Testimonials


Here what our customers have to say..

 

ClientLocationHere's what they have to say...
AmarHatton ParkI first met Gary 2 years ago when I was having recurrent issues with the Juicy 3 brakes on my GT hardtail and constant gear shifting misses. I had used other LBS in the CV35 area before but with very limited success. I found Unleashed Star cycles through Google search when I was looking for bike repair/services close to my work place as I cycle to work. It was more of a convenience factor at the time. Since then, I have not gone anywhere else for any bike related work or queries. I did leave Gary a review on Google a while ago but it doesn't seem to show up. I kept saying I would write up another one (Sorry Gary that it has taken so long!). What I like about Gary is that it doesn't feel like a business at all - it is more like talking to a friend who wants what's best for your cycling needs and then delivers the work professionally to the highest level. He's always willing to give impartial advice, sometimes meaning that he won't make as much money off me but that's Gary and Unleashed Star Cycles in a nutshell - professional, friendly and honest. I have recommended him to all my work colleagues and friends and every one of them says that their bikes ride so much better after Gary's been at them compared to other bike shops which proves that Gary takes pride in what he does for everyone at all times. Thanks Gary for being the best LBS ever and long may it continue!
JennyHarburyHi Gary, I tried the bike yesterday and it is great. Thank you so much. The height is now very suitable for me and the gears are better than I have had for years!! Well done. Jenny
JuneLeamington SpaI am very happy with the service I have received from Unleashed Cycles. Gary goes that 'extra mile' when it comes to customer service and satisfaction. Nothing is too much trouble, the bike was collected from home, all work done, including ordering and fitting a new basket, then delivered back to me at a convenient time. It is good to deal with a small friendly business, run by a fully qualified mechanic who obviously takes an interest in doing a great job! Prices are fair and Gary is reliable and honest. I would never take my bike anywhere else and have no hesitation in recommending Unleashed Cycles!
NatashaKenilworthI’ve never written a review before, but I just had to for Gary at Unleased Star Cycles. I’m an athlete who trains seriously for national/international level bicycle competition and I need someone like Gary. He maintains my bike to the very highest standards, so all I need focus on is the riding. For someone like me having someone of Garys' level and experience/expertise there to help, as and when required, is more important than all the carbon in the world. His level of service goes way, way beyond that of any other bike repair shop. So much so in fact, that he has inadvertently invented the new Gold standard of service. It’s not just the level of professional service that he offers that makes him stand out; it’s the knowledge, passion, enthusiasm and level of his mechanical skills that he brings to your bike every time, which combined, is simply unbeatable. I have known Gary now for quite a long time, and would go as far as calling him a friend and certainly my biggest asset. This is the level of service that he provides. It simply can’t be matched!!!!!
Joseph Cash Primary SchoolCoventryHere at Joseph Cash Primary School we are pro-cycling. We recognise the wide range of health benefits of cycling for young children and have made it one of the main planks of our outdoor activities and sports provision. Consequently our bikes get plenty of use. Gary at Unleashed Star Cycles provides a timely, professional, efficient, reliable and cost effective service. Not only did Gary repair our bikes to a very high standard on site, he also instructed groups of children in cycle repair. We will happily use Gary again in the future and we would highly recommend him
MattLeamington SpaFrom my experience at Unleashed Star Cycles I have found that Gary is always willing to help, no matter what the problem is with my bike. Also he is willing to go out of his way to help make sure that he does the best possible job. Unlike some other local bike shops Gary is more focused on resolving any problems rather than try to make as much money as possible.
JeremyWarwickI live in Warwick and having been underwhelmed with the choice on offer for cycle servicing outside Leamington Spa I found Unleashed Star Cycles purely by accident while searching the web. And what a find! Gary is clearly a very knowledgeable guy who takes great pride in his work. He has got my bike working as good as new, spending a number of hours fixing a brake problem despite charging no extra for labour. Gary will collect and deliver your bike as part of the servicing package and spent time talking through the work done along with tips to help reduce issues in the future. All in all a superb service for a great price and highly recommended.
IanLeamington SpaTerrific service. Gary could not be more helpful and knowledgeable. Collect and deliver is extremely useful. Very reasonable prices. Definitely a cut above the usual service. Thoroughly recommended.
EdwardBarfordHi Gary, Just got back from a short ride and the bike brilliant. The gears are as smooth as silk and as for the brakes wow ..!! Regards Edward.
DarrenClaverdonThe service I received from Gary was truly first class, the bikes were collected from home and delivered back the next evening at a convenient time. He explained everything before and after the service and provided advice on general maintenance. I would highly recommend Unleashed Star Cycles to anyone and will definitely be using his services in the future. I have been out on the bike and it feels better than the day I purchased it. Great Job!
DavidLeamington SpaHi, Rode the bike today and it was excellent. Felt like a totally new and better bike. Thanks David
HannahRyton Pools, Big Frank's Cycle HireI just wanted to say that Thomas really enjoyed his party last weekend. Gary was really good and his instructions were clear and pitched at the right age.
JohnHatton ParkGary did a full (whole hog) service of my Marin hybrid which I use for my daily commute. I felt like I had a new bike when I got it back. His knowledge and attention to detail is very impressive. He is also focused on customer service and doing the right thing. Highly recommended.
AdrianWarwickA terrific company and I for one have no reservations in recommending them! Gary the mechanic who dealt with my repairs on two occasions is a knowledgeable and courteous guy who in every respect made the whole experience of using Unleashed Star Cycles an enjoyable experience. He explained everything and sought out the best/most cost effective solutions, he was prompt on the pick up/drop of my bike too, which was necessary on the second occasion, indeed going out of his way in all respects! Don't delay in using these guys if you're wondering whether to use their services.. just go for it, they're professional in every way!
Mr PriorWellesbourneUSPS flies again, great job on my Trek it wants to go faster than I can make it (10 mins off my normal time over 25 miles). Many thanks.
MattWarwickHi Gary, Just wanted to say the bike is running really well and it's a pleasure to ride. Great job. Thanks, Matt
AdamLeamington SpaGary is fantastic! Couldn't recommend him more. I had a major issue with my bike two days before setting off on a four day cycle challenge. I turned up at his workshop at 8am on a Monday morning and after Gary had sourced parts from across the UK my bike was fixed and ready to go less than 28 hours later. Life saver! Thank you Gary!
JohnLeamington SpaPerfect Performance by the bike yesterday. 54 miles, smooth shifting all the way. Thanks, great job. John. ......and we missed all the rain!!
Clive Leamington SpaHi gary, Just wanted to say a big thank you for sorting out the noise issues with my Canyon. Perfect on the way home. Great customer service and great job! I will be back in the future Clive

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